Saturday, December 04, 2010

Sharepoint 2010 -“The root of the certificate chain is not a trusted root authority”while setting up Text Messaging

 

Getting the following error on Sharepoint when you enter smster.in’s or ManageFieldStaff.com’s url and clicking Test?

image

The following is what comes on event viewer…

image

Solution:

Add your root certificate to the certificate store…

That’s the solution given on MSDN and on various forums on google.But unfortunately,its not working for me on a paticular server.

Contacted godaddy and Microsoft support…waiting for their reply.I’ll post an update on this soon.

Update:  None of those guys actually responded.

So,here’s the solution…Just figured it out..

First,open the this url on your browser..

https://login.managefieldstaff.com/smsservice/service1.asmx

You would see this..

image

Notice the lock sign (image) on the addressbar on your IE?

Click on that!

image

Click on image

You should see the certificate details..

 image

Click on the image tab

You would see something like this…

image

Double click on each certificate on that list and repeat the steps I’m going to show for each of those certificates.

image

Click on the  image tab

Click on image

Follow the wizard…

Select image

Then,select where you want to save by clicking image

and hit image

Repeat the above steps for each of the certificates in the certificate path and save those certificates somewhere.

Importing certificates into Sharepoint

Now,we need to import these certificates into Sharepoint…

Open image

Go to image

Under image,click on image

Now,click on the image on the RIBBON..

You would see the Trust Relationship Window…

image

Provide a name and select each of those saved certificates..

Hit ok and we’re done with solving this error.

The end result should be something like this..

image

May your work be Blessed! Cheers!

John 8:12“[The Validity of Jesus’ Testimony] When Jesus spoke again to the people, he said, “I am the light of the world. Whoever follows me will never walk in darkness, but will have the light of life.””

Brought to you by BibleGateway.com. Copyright (C) . All Rights Reserved.

18 comments:

  1. Anonymous4:43 PM

    Hi,Thanks a lot. SMS Works perfectly in Sharepoint now.
    You saved me hours of searching!

    ReplyDelete
  2. Anonymous3:15 AM

    Exactly what I needed. Thank you so much.

    ReplyDelete
  3. Anonymous2:26 AM

    you can try txtimpact.com for sending and receiving sms from outlook and share point.

    http://www.txtimpact.com/outlooksms.asp

    --

    ReplyDelete
  4. Anonymous11:06 AM

    Great Post... :)

    ReplyDelete
  5. Anonymous8:48 AM

    Sharepoint 2010 -“The root of the certificate chain is not a trusted root authority”while setting up Text Messaging


    Getting the following error on Sharepoint when you enter smster.in’s or ManageFieldStaff.com’s url and clicking Test?



    The following is what comes on event viewer…



    Solution:

    Add your root certificate to the certificate store…

    That’s the solution given on MSDN and on various forums on google.But unfortunately,its not working for me on a paticular server.

    Contacted godaddy and Microsoft support…waiting for their reply.I’ll post an update on this soon.

    Update: None of those guys actually responded.

    So,here’s the solution…Just figured it out..

    First,open the this url on your browser..

    https://login.managefieldstaff.com/smsservice/service1.asmx

    You would see this..



    Notice the lock sign () on the addressbar on your IE?

    Click on that!



    Click on

    You should see the certificate details..



    Click on the tab

    You would see something like this…



    Double click on each certificate on that list and repeat the steps I’m going to show for each of those certificates.



    Click on the tab

    Click on

    Follow the wizard…

    Select

    Then,select where you want to save by clicking

    and hit

    Repeat the above steps for each of the certificates in the certificate path and save those certificates somewhere.

    Importing certificates into Sharepoint
    Now,we need to import these certificates into Sharepoint…

    Open

    Go to

    Under ,click on

    Now,click on the on the RIBBON..

    You would see the Trust Relationship Window…



    Okay, but when you want us to select certificates which option do we choose? Please reivew and update.

    ReplyDelete
  6. Good on ya! Thanks for the help!

    ReplyDelete
  7. Anonymous5:55 AM

    Hello, cert from your links expired ... what I can do now?

    ReplyDelete
  8. Anonymous2:29 AM

    Fantastic. I've been struggling with this all day and importing all certificates in the path has finally solved. Thanks for sharing.

    ReplyDelete
  9. Hi,

    You may also check how to send SMS from Sharepoint with Ozeki NG SMS Gateway:
    http://www.sms-integration.com/p_17-sharepoint-sms.html

    Youtube link: http://www.youtube.com/watch?v=MrpdKmLfkLY

    BR

    ReplyDelete
  10. RichardK4:34 PM

    Thanks for the walkthough, it solved my intra farm certificate issue.

    ReplyDelete
  11. God bless you real good. Solved my issues perfectly

    ReplyDelete
  12. i'm trying with configuration of sharepoint 2010 that he send alerts over email and sms. my configuration over email is ok, but i cannot configure sharepoint 2010 that send alert over sms. i set local sms gateway oziki with guide http://www.sms-integration.com/how-to-implement-notification-sms-in-ms-outlook-2010-109.html. when i configure a workstation that send sms over outlook 2010, it's ok, but when i configure sharepoint 2010 with parameters that i put in outlook 2010, my sharepoint send email alert instead sms alert. when i choose in option alert me sms, again he send email alert. i tested in central administratiton console on test button of configure mobile account- account is valid. i dont want what i do? thank's

    ReplyDelete
  13. Anonymous10:04 PM

    I had the same error, glanced at this post thinking it wasnt relevant. Eventually came back and reread it... BAM fixed! Thanks!

    ReplyDelete
  14. Thanks a lot for sharing these steps, it worked fine with me.

    ReplyDelete
  15. Anonymous1:28 AM

    What's up to all, ѕince I am truly kеern of reading this
    blog's post to be uρdated on a regular basis. It contaіns nice information.



    Herе is my blog post oгquesta aragon ()

    ReplyDelete
  16. Anonymous7:03 PM

    Thanks Man,
    Good guide to resolve issue.

    ReplyDelete
  17. Anonymous12:23 AM

    Very clear and sorted my problem too!

    ReplyDelete
  18. Anonymous11:38 PM

    Struggle a lot to overcome similar issue, looked and tried to configure secured token services (SP webservices)..... Opened up MSDN ticket but MS team was not much help. The solution here solved the issue! You saved the day! Thanks a lot!

    ReplyDelete

Let me know if any of my posts were helpful. I would appreciate it.

Did my blog post save the day for you?

If my blog post helped you, please leave a comment before you leave. or Ask me if you have any specific questions and I'll reply you back as soon as I can.

About Me

My Photo
Godwin Sam Josh is a Microsoft Professional working on almost all Microsoft Technologies.He currently runs his own company called GloriaTech (http://gloriatech.com). He is mainly into providing Mobile and Web solutions using Microsoft Technologies.Godwin also provides training and speaks at various conferences.